Shipping & Delivery

We're excited to receive your order and look forward to getting your Natch products on their way to you as quickly as possible!

All orders are shipped with DHL GoGreen, using carbon-neutral shipping services and recyclable packaging. We carefully select appropriately sized packaging to ensure your products arrive safely while keeping our environmental impact as low as possible.

Shipping Information

• Shipping partner: DHL GoGreen
• Shipping method: Standard Shipping
• Shipping days: Monday to Friday, excluding public holidays
• Shipping costs: Calculated based on the total weight of your order, after any applicable discounts have been deducted.

Estimated Delivery Times

Destination	Estimated Delivery
Germany	3–5 business days
Europe	5–7 business days
Outside Europe	7–14 business days

Please note that delivery times are estimates and may vary depending on the destination and customs processing.

Shipping Rates

All orders are shipped via DHL GoGreen.

Germany

Shipping starts at €6.90.

Package Size	Maximum Weight	Shipping Cost
S	Up to 3 kg	€6.90
M	Up to 10 kg	€9.90
L	Up to 20 kg	€15.90
XL	Up to 31 kg	€19.90

European Union (EU)

Package Size	Maximum Weight	Shipping Cost
S	Up to 3 kg	€14.90
M	Up to 10 kg	€19.90
L	Up to 20 kg	€27.90
XL	Up to 31 kg	€37.90

Countries: Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

European Countries Outside the EU

Package Size	Maximum Weight	Shipping Cost
S	Up to 3 kg	€23.90
M	Up to 10 kg	€29.90
L	Up to 20 kg	€39.90
XL	Up to 31 kg	€49.90

Countries: Norway, Switzerland, United Kingdom, Iceland.

International Shipping – Rest of the World

Package Size	Maximum Weight	Shipping Cost
S	Up to 3 kg	€45.90
M	Up to 10 kg	€85.90
L	Up to 20 kg	€145.90
XL	Up to 31 kg	€199.90

Countries: Australia, Canada, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, New Zealand, Singapore, United States, United Arab Emirates.

Important: Additional customs duties, import taxes and customs clearance fees may apply to shipments outside the EU.

Questions? We're Here to Help!

If you have any questions about shipping, delivery or your order, our team will be happy to assist you.

Get in touch with us at sales@natchlabs.com or connect with us on Instagram or Facebook.

We look forward to hearing from you!

Your Natch Team